Listening is more than hearing. People desire more than physical presence in human communication ; they want the other person to be present psychologically, socially and mentally. There are " four" things involved in complete listening : Observing and reading the person's speaking nonverbal behaviour, Listening to and understanding the person's verbal messages, Listening to person or individual as a whole in terms of social life settings and Tough minded Listening.
In order to be able to Listen Attentively, there is need to do the following :
» Focus On Listening
This might sound obvious, but if you would be surprised if you noticed how many times your mind start wandering somewhere when you think you listen to someone.
Stephen Covey once said that most people do not listen with the intent to understand; they listen with the intent to reply.
So, try to forget what do you want to reply and just listen to the person who is talking to you.
» Eliminate Distractions
People feel comfortable sharing when they are not interrupted. Turn the phone ringer off. Put your phone away. Away means out of sight. Show the people in your life that they have your full attention. You are simply demonstrating that the conversation and the speaker are what's most important — not email, Facebook, and text messages.
» Watch Body Language
Sometimes a person’s posture or gestures can say more than words. Your body language reveals your interest or disinterest in a story. When actively listening to someone, lean slightly forward and make eye contact. A simple smile and the occasional nod will show that you're interested and engaged.
» Ask Questions
The best listeners make a regular practice of asking thoughtful questions. When you reach a pause in conversation, ask a question that clarifies a previous point or helps to dig deeper into the topic of conversation. The person or group you’re talking to will gain value from your
question and you’ll find it easier to resist distractions because your mind is fully engaged.
» Listen With Empathy
Empathy is the ability to project oneself into the personality of another person in order to better understand that person's emotions or feelings. Through empathic listening the listener lets the speaker know, "I understand your problem and how you feel about it, I am interested in what you are saying and I am not judging you."
» Suspend Judgment
Sometimes we become so entrenched in our own beliefs and opinions that we close down and don't want to hear anything else from anyone else, even those closest to us. Try to listen without being judgmental. Try really hard to let the other person talk. Take in the entire message, no interruptions allowed. Just listen. When you do that, you'll often find that even if you do disagree there is at least some shared ground or goals, which makes it easier to put yourself in the other person's shoes.
» Don’t Interrupt
Don’t interrupt. Don’t jump in with solutions.
Just be present in the moment and listen fully to what the other person has to say and let him or her speak until the entire message is said. Sometimes all people around us wants, is someone who will just seat down and listen to them unburden their hearts.
In order to be able to Listen Attentively, there is need to do the following :
» Focus On Listening
This might sound obvious, but if you would be surprised if you noticed how many times your mind start wandering somewhere when you think you listen to someone.
Stephen Covey once said that most people do not listen with the intent to understand; they listen with the intent to reply.
So, try to forget what do you want to reply and just listen to the person who is talking to you.
» Eliminate Distractions
People feel comfortable sharing when they are not interrupted. Turn the phone ringer off. Put your phone away. Away means out of sight. Show the people in your life that they have your full attention. You are simply demonstrating that the conversation and the speaker are what's most important — not email, Facebook, and text messages.
» Watch Body Language
Sometimes a person’s posture or gestures can say more than words. Your body language reveals your interest or disinterest in a story. When actively listening to someone, lean slightly forward and make eye contact. A simple smile and the occasional nod will show that you're interested and engaged.
» Ask Questions
The best listeners make a regular practice of asking thoughtful questions. When you reach a pause in conversation, ask a question that clarifies a previous point or helps to dig deeper into the topic of conversation. The person or group you’re talking to will gain value from your
question and you’ll find it easier to resist distractions because your mind is fully engaged.
» Listen With Empathy
Empathy is the ability to project oneself into the personality of another person in order to better understand that person's emotions or feelings. Through empathic listening the listener lets the speaker know, "I understand your problem and how you feel about it, I am interested in what you are saying and I am not judging you."
» Suspend Judgment
Sometimes we become so entrenched in our own beliefs and opinions that we close down and don't want to hear anything else from anyone else, even those closest to us. Try to listen without being judgmental. Try really hard to let the other person talk. Take in the entire message, no interruptions allowed. Just listen. When you do that, you'll often find that even if you do disagree there is at least some shared ground or goals, which makes it easier to put yourself in the other person's shoes.
» Don’t Interrupt
Don’t interrupt. Don’t jump in with solutions.
Just be present in the moment and listen fully to what the other person has to say and let him or her speak until the entire message is said. Sometimes all people around us wants, is someone who will just seat down and listen to them unburden their hearts.
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